Bank guide
How to Get a Citizens Bank Statement
Updated October 7, 2026 · Citizens Bank, N.A.
Quick answer
Sign in to Citizens Online Banking or the Citizens Mobile app and open the Document Center. Choose the account and the statement to view or save the PDF. Checking statements and check images are available for up to 7 years.
Download a Citizens bank statement online
- 1Sign in to Citizens Online Banking.
- 2Open the Document Center.
- 3Choose the account and the statement month.
- 4Open the PDF to save or print it.
In the Citizens app
- 1Open the Citizens Mobile app and sign in.
- 2Go to the Document Center.
- 3Pick the account and month, then share or save the PDF.
How far back Citizens statements go
Citizens keeps up to 7 years of checking account statements and check images in the Document Center. Transaction history for most accounts goes back 18 months, and personal credit cards show 12 months of statements.
To order a statement that is not in the Document Center, use the Contact Us link in Online Banking.
Citizens bank verification letter
A Citizens bank verification letter, sometimes called a bank reference letter, confirms that you hold an account, when it was opened, and sometimes its balance. Banks usually prepare these through a banker rather than as a download, so the quickest route is a Citizens branch.
Bring a photo ID and tell the banker who the letter is for and exactly what it needs to say, such as the open date or current balance. If you cannot get to a branch, call Citizens customer service, but allow a few business days if the letter is mailed.
Before you go, ask whether a recent statement will do. Many landlords accept the last two or three statements instead of a letter.
Citizens proof of funds letter
A Citizens proof of funds letter is a verification letter that focuses on your available balance, usually for a home purchase, a large deposit, or an investor. Request it at a branch or through customer service, and say which accounts to include and the date the balance should be shown as of.
Most recipients only accept proof of funds dated within the last 30 to 60 days, so ask for it close to when you need it. Our free proof of funds letter generator can help you draft what the recipient is asking for.
Statement, letter, or income report: which to send
People asking for a Citizens bank statement usually want proof of one of three things: that the account is yours, how much is in it, or how much you earn. Send the document that answers their actual question.
| Document | Where it comes from | What it shows | How fast | Best for |
|---|---|---|---|---|
| Bank statement | You download it | Every transaction and the balance for one month | Minutes | Most rental applications and loan files |
| Bank verification letter | A banker prepares it | That the account exists, its open date, sometimes the balance | Same day to a few business days | Visas, some leases, employers, vendors |
| Proof of funds letter | A banker prepares it | Available balance as of a date | Same day to a few business days | Home purchases, large deposits, investors |
| Bank-connected income report | Built from a read-only bank connection | Recurring deposits, estimated monthly income, balances | About 5 minutes | Showing income without sending every transaction |
Does Citizens work with Plaid?
Yes. Citizens connects to Plaid, the service most budgeting, lending, and income apps use to read bank data. Search for Citizens in the bank list, sign in, and choose which accounts to share. Your login goes to Citizens, not to the app you are connecting, and you may be sent to Citizens’s own sign-in page to approve access.
If a connection fails, it is usually because a security code timed out, and starting again normally fixes it. You can see and remove every app you have connected through Plaid at my.plaid.com.
Sending a Citizens bank statement to a landlord or lender
Send the PDF you downloaded, not screenshots, and send only the months they ask for. Two or three recent statements are typical for a rental application. Lenders often want two full months with every page, including blank ones.
A statement shows every purchase you made that month. If you would rather share a summary, you can connect your Citizens account and create an income report from your bank deposits. It shows recurring deposits and an estimated monthly income, and it comes straight from the bank, so the person reading it does not have to wonder whether a PDF was edited.
Reviewing statements from an applicant? Our bank statement checker walks through the signs of an altered statement, and you can ask applicants to connect their bank instead of uploading files.
Citizens statement FAQ
- How far back do Citizens statements go?
- Up to 7 years for checking statements and check images in the Document Center.
- How do I get an older Citizens statement?
- Use the Contact Us link in Online Banking to order it, or ask at a branch.
- Will a landlord accept a Citizens statement?
- Usually, yes. Send the downloaded PDF rather than screenshots, and send only the months they ask for. Some landlords now prefer a direct bank connection because PDFs can be edited.
- How do I prove income with a Citizens account?
- Send recent statements that show your deposits, or connect your Citizens account to an income report that summarizes recurring deposits and estimated monthly income instead of every transaction.
Sources
Steps and time limits come from Citizens’s published help pages as of October 7, 2026. Banks change their apps often, so menu names may differ slightly. Citizens is a trademark of its owner. Income Checker is not affiliated with or endorsed by Citizens.