IncomeChecker.com FAQs

IncomeChecker.com is a secure platform that allows organizations to verify income by connecting directly to bank accounts. We provide detailed income reports based on real bank transaction data, making the verification process faster and more reliable than traditional methods like pay stubs or employer calls.

Yes, security is our top priority. We use bank-level encryption (AES-256 at rest, TLS 1.3 in transit) and work with Plaid, a secure financial data provider. Your bank login credentials are never stored, and bank connections are immediately disconnected after data retrieval. All access tokens are deleted after use.

We only collect the minimum data necessary for income verification. This includes transaction history, account balances, and account type information. We never store full account numbers (only last 4 digits), bank login credentials, or access tokens. All data collection requires explicit consent from the individual being verified.

Only the requesting party who created the verification request can view your income report. We never share your financial data with third parties, and you can revoke access at any time through your bank account settings.

Our income calculations are based on actual bank transaction data. We use sophisticated pattern detection to identify payroll deposits and distinguish them from other types of income (P2P transfers, refunds, etc.). The system provides confidence scores to help you understand the reliability of income estimates. However, final decisions remain your responsibility.

Yes. You can create verification requests while you have credits available. Each request uses one credit and generates a unique, secure link that you can share by email or any other method. You can add another credit pack at any time.

Verification reports are stored for 1 year on paid plans. You can access them anytime from your dashboard during this period. After 1 year, reports are automatically deleted for data privacy compliance.

No, you don't need to create an account. You can complete the verification process using just the unique link provided by the requesting party. The entire process works without requiring you to sign up for our service.

Bank account connection is voluntary. However, without bank data, we cannot generate an income verification report. If you prefer not to connect your account, you may need to provide alternative documentation to the requesting party, such as pay stubs or tax returns.

The verification process typically takes 2-5 minutes. This includes connecting your bank account, selecting which accounts to share, and waiting for the data analysis to complete. You'll receive confirmation once the report is ready.

Yes, bank connections are automatically disconnected immediately after data retrieval. If you want to ensure access is revoked, you can also do so directly through your bank account settings. We don't maintain ongoing access to your accounts.

We accept all major credit cards and process one-time credit-pack payments securely through Stripe.

No. Purchased verification credits remain in your account until you use them, with no monthly reset or recurring charge.

We offer refunds for unused verifications within 30 days of purchase. If you're not satisfied with the service, please contact our support team to discuss refund options.

Verification links expire after a set period for security reasons. Contact the requesting party to request a new verification link. They can easily generate a new one from their dashboard.

Yes, IncomeChecker.com works on all modern mobile devices. The bank connection process and dashboard are fully responsive and optimized for mobile browsers.

You can reach our support team via email at info@incomechecker.com. We typically respond within 24 hours during business days. For urgent matters, paid plan subscribers receive priority support.