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Consumer Reporting Agency: Definition & Example

Also called: CRA, Credit reporting agency, Credit bureau

Consumer Reporting Agency definition: A consumer reporting agency (CRA) is a company that regularly assembles or evaluates information about consumers and furnishes consumer reports to third parties for decisions about credit, insurance, employment, or housing.
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What Is a Consumer Reporting Agency?

A consumer reporting agency (CRA) is a company that regularly assembles or evaluates information about consumers and furnishes consumer reports to third parties for decisions about credit, insurance, employment, or housing.

What does consumer reporting agency mean?

The best-known CRAs are the three nationwide credit bureaus: Equifax, Experian, and TransUnion. The definition under the Fair Credit Reporting Act is broader, and it also covers many tenant screening companies, employment background check firms, check verification services, and specialty data companies.

CRAs have significant obligations: following reasonable procedures for maximum possible accuracy, furnishing reports only for a permissible purpose, handling consumer disputes, and providing consumers with their file on request.

Whether a company is a CRA depends on what it does, not what it calls itself. The key questions are whether it assembles or evaluates consumer information and furnishes reports to third parties for eligibility decisions.

Consumer reporting agency example

A tenant screening company compiles credit, eviction, and criminal records on rental applicants and sells reports to landlords, who use them to decide whether to rent. It is a consumer reporting agency and must follow FCRA accuracy and dispute rules.

Related terms

Consumer reporting agency FAQ

Is Income Checker a consumer reporting agency?
No. Income Checker provides applicant-authorized, informational analysis of bank transaction data and is not a consumer reporting agency. Its reports are not consumer reports and do not include credit scores.
What are the three major consumer reporting agencies?
Equifax, Experian, and TransUnion.
    What Is a Consumer Reporting Agency? Definition & Example | Income Checker